Shipping policy

SHIPPING, DELIVERY, AND INSTALLATION

ANIU HOME offers shipping and local delivery for eligible products in the United States. Optional installation may be available for selected furniture items. Availability and fees depend on the destination, product size and weight, delivery access, and the services requested.

PRICING AND ARRANGEMENTS

Shipping or delivery charges are shown at checkout when available. For oversized furniture, special handling, or orders that require a custom quote, our team will contact you before fulfillment to confirm the available service and price. Contact us before ordering if you need an exact delivery or installation quote.

DELIVERY TIMING

Delivery dates and time windows are estimates, not guarantees. Timing may vary because of product availability, carrier schedules, weather, building access, or other circumstances outside our control. We will contact you if an order requires additional coordination.

CUSTOMER RESPONSIBILITIES

Please provide an accurate delivery address, phone number, and any access details that may affect delivery, including stairs, elevators, gates, parking restrictions, or building requirements. Additional charges may apply when access information is incomplete or when a delivery must be rescheduled.

DAMAGED OR INCORRECT DELIVERIES

Please inspect your order at delivery. If an item arrives damaged, defective, or incorrect, contact us as soon as possible at info@aniuhome.com with your order number and clear photos of the product and packaging.

CONTACT

ANIU HOME
Email: info@aniuhome.com
U.S. phone: +1 213 596 6666
U.S. office and warehouse: 801 S. Dupont Ave, Ste H, Ontario, CA 91761